Shipping policy
At ShineHerb, we are committed to delivering your order safely and on time. Please review our shipping policy below for complete details.
Order Processing Time
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All orders are processed within 24–48 business hours after confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
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Major Cities (Pakistan): 2–4 business days
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Other Cities & Remote Areas: 3–6 business days
Delivery time may vary slightly due to weather conditions, courier delays, or unforeseen circumstances.
Shipping Charges
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Shipping charges (if applicable) are calculated at checkout.
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Any free shipping offers will be clearly mentioned on the product or checkout page.
Cash on Delivery (COD)
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We offer Cash on Delivery (COD) across Pakistan for your convenience.
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Please ensure availability to receive the parcel at the provided address.
Order Tracking
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Once your order is shipped, you may receive tracking details via WhatsApp or SMS, depending on the courier service.
Incorrect Address / Failed Delivery
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Please ensure your shipping details are accurate.
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ShineHerb is not responsible for delays or non-delivery due to incorrect or incomplete address details.
Damaged or Missing Items
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If your order arrives damaged or incomplete, contact us within 24 hours of delivery with photos/videos for assistance.
Need Help?
For any shipping-related queries, feel free to contact us:
📞 WhatsApp: 0327-6269947
📩 Email: arkinterprises001@gmail.com